Woodoos Global
Support Service
Powering your digital gift card business with 24/7 service, technical excellence, and seamless integration.
Trusted by brands across Europe and beyond
24/7 operational support
Technical excellence
Seamless integration
WHAT DO WE DO?
Explore Client Solutions
Woodoos is a smart and intuitive digital platform for distributing gift cards and vouchers. Whether you’re an organization offering rewards to your team or an individual looking for great value deals, Woodoos makes it effortless.
24/7 Hotline &
Technical Support
Reliable Help, Right When You Need It.
- 24/7 availability of support agents for handling client and merchant inquiries.
- Resolution of technical issues related to gift card activation, redemption, and processing.
- Real-time monitoring and alerts
- Automated tools and predictive maintenance
- Monthly/Weekly reporting and analytics
- Disaster recovery planning
End-to-End Issue Resolution
Fast and reliable troubleshooting for all processes related to gift card activation, redemption, and transaction handling.
Disaster Recovery & Business Continuity
Robust contingency frameworks designed to protect operations and ensure uptime in any scenario.
Around-the-Clock Support
Dedicated agents available 24/7 to manage client and merchant inquiries with speed and accuracy.
Real-Time System Monitoring
Proactive infrastructure monitoring with instant alerts to identify and resolve issues before they impact performance.
Actionable Insights & Reporting
Weekly and monthly performance analytics to drive continuous improvement and strategic planning.
Automation & Predictive Maintenance
Smart diagnostic tools and automated workflows to prevent outages and reduce manual effort.
Comprehensive Maintenance
Woodoos provides full maintenance and support for native apps, webviews, and portals, across B2C, B2B, and B2B2C use cases.
We ensure smooth operations, quick issue resolution, and scalable performance—so your digital platforms run reliably, securely, and without interruption.
🛠️ System Handling & Bug Removal
We eliminate software bugs across web, webview and APP. From backend logic, frontend to UIUX. Our team applies fast, algorithm-optimized fixes for long-term stability.
🚀 Upgrades, Scaling & Compatibility
We manage seamless version upgrades with minimal downtime, helping your business adopt the latest technologies without disrupting operations.
🔒 Security & Infrastructure Oversight
We apply proactive security updates to mitigate threats and protect sensitive data, aligned with industry-standard practices.
Partner Onboarding & Integration
Easily onboard third-party vendors, retailers, or sponsors. Woodoos streamlines partner integration with standardized APIs, secure user roles, and branded white-label environments.
24/7 Server Monitoring
We keep constant watch on your servers. Detecting performance hiccups and security threats in real time, so issues are resolved before they ever reach your users.
Reporting & Analytics Dashboard
Track performance, redemptions, and operational KPIs with a real-time dashboard. Export key insights or integrate with your own BI tools for deeper analysis.
What Other Employers Are Gaining
See Real Results
Our solution is designed to support multiple industries and stakeholders—from HR leaders building employee benefit portals, to retailers expanding into B2B sales, and fintechs seeking seamless reward integrations. Book a demo of Woodoos see how to power your business. See All Cases in our Blog here.
🎁 Distribute rewards seamless
💬 Simple for businesses and employees alike
🛍 Access discounted vouchers anytime
👥 No affiliation required — open to everyone
Our Tech Operations & Support Expertise
End-to-End System Architecture, CI/CD Automation, DevSecOps Monitoring & 24/7 Incident Response
- Intuitive UI & Branding
- User Analytics & Insights
- Interactive Prototypes
- Responsive Design (RWD)
- Accessibility Audits
- Component-based React
- Redux State Management
- Custom Hooks
- TypeScript Type Safety
- Scss Modular Styles
- Agile Development
- CI/CD Automation
- DevOps Practices
- Security & Compliance
- Cloud Services Management
- Android Native (Kotlin & Java)
- MVVM Architecture
- React Native Cross-Platform
- iOS Native (Swift & Objective-C)
- Spring Boot Framework
- ZK Framework Integration
- Java Backend Services
- Python Scripting & APIs
- API Load Testing / Postman
- Test Process & Requirements
- Collaborative Defect Tracking
- Know Test Methods
- Stress & Boundary Testing
Our Development Process
We’ve simplified every step so your project moves along quickly and smoothly—no fuss, just great results.
WHAT DO WE DO?
💳 For Fintechs & Wallet Integrators
Add smart reward features to your platform effortlessly.
➤ Seamlessly integrate gift card top-up APIs and boost user lifetime value with minimal development effort.
Stay Ahead with Woodoos Insights
Latest News, Real cases, Tips, and Trends in Rewards & Loyalty Programs
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